GENERAL CONDITIONS FOR PARTICIPATION IN OUTDOOR ACTIVITY PROGRAMMES
General conditions
The activities of "GO ACTIVE" and distinctive title "Go Active Tours", hereinafter the "Company" are open to all.
Anyone can take part in them, subject only to mental and physical health, the willingness to cooperate with other participants and compliance with the instructions and orders of the Go Active Tours staff.
Despite the observance of strict safety rules, the use of the best equipment and the choice of the safest routes, nature activities contain the risk of accidents or even death and participation in them implies awareness and acceptance of this risk.
The "Company" has the obligation to provide the best and safest equipment, experienced and trained escorts-guides-instructors who respect the safety rules set by the "Company" and its responsibility is limited only to them.
Reservations - deposits - cancellations:
For any reservation to be valid, the relevant entry form must be signed and accompanied by a deposit or payment of the entry fee. The payment of the deposit or repayment, either by deposit to the bank account of the "Company" or by credit card or cash, automatically implies that the depositor is fully informed about the programme and accepts the general conditions of participation.
In case of cancellation, for any reason, the following applies:
Α) Daily Activities:
More than 16 days prior to the activity, the Company will refund the full amount
Between 6 and 15 days prior to the activity, the Company retains 15% of the amount paid.
between 3 and 5 days before the activity, the Company shall refund 50% of the amount paid
between 0 and 2 days prior to the activity the Company shall retain the full amount paid
In the case of large groups, different conditions may apply and will be clearly stated in the contract.
Participation of groups
In the case of registration of more than one person and/or group in a program, the representative of the group undertakes and is responsible for:
(a) that they all complete the participation form
(b) informing everyone of the conditions of participation and what they must bring with them.
Change of programme by the "Company"
The "Company" reserves the right to modify or cancel the program before its start for reasons of safety or force majeure (natural disasters, inclement weather, strikes and other anomalies, low level of participants, etc.).
In case of cancellation by the company, the full amount paid will be refunded and participants cannot claim any other compensation.
In case of modification, the "Company" will propose an alternative program. Participants must, no later than 7 days before departure, accept the change or cancel their participation, taking back what they have paid, without any other claim.
Change of programme by the accompanying guides:
The "Company" escort-guides-instructors are obliged to carry out the programs in accordance with the rules of each activity and the safety conditions.
The Company's escort-guide-instructors therefore have the absolute discretion to modify a programme even if it is in progress and to implement an alternative programme if this is necessary for safety reasons or for the proper execution of the activity/programme. Any additional costs, if any, shall be borne by the participants and any withdrawal due to non-acceptance of the alternative programme shall not give rise to any grounds for compensation for services not rendered. Furthermore, the accompanying guides - instructors of the "Company" , have the right to not allow any of the participants to take part in a part or the whole program, if their behavior endangers themselves, the group, or if they do not respect the rules and instructions given to them for the proper execution of the program, without this giving rise to a cause for compensation.
Change of program by the participants:
Any change (e.g. number of participants, etc.) shall be considered a cancellation and shall be dealt with under the terms of paragraph 2.
Change of programme by the participants:
Any change (e.g. number of participants, etc.) is considered a cancellation and will be dealt with under the terms of paragraph 2.
Privacy Notice.
Go Active, with the distinctive title GO ACTIVE TOURS, hereinafter referred to as the "Company" , with contact details: tel. 6942569618 and email address goactivemetsovo@gmail.com, in its capacity as data controller, ensures the protection of personal data collected and further processed, respecting and fully complying with the applicable European and national legislation on personal data protection and in particular with the General Regulation (EU) 2016/679 (hereinafter referred to as the "Regulation") and the national law 4624/2019.
The "Company" collects and further processes the personal data you provide with the above statement solely for your participation in the programs offered by the Company and only for as long as necessary for the conduct of these programs, unless special provisions require further retention. The legal basis for the processing is the performance of a contract to which you are a party or the taking of measures at your request prior to the conclusion of a contract. Your email address will be used by the "Company" to send you informative material if you provide your consent and until any revocation of your consent. We also inform you that during the activities the participants are photographed and filmed and this material may be transmitted to the participants of the activity as well as used by Go Active Tours for promotional purposes in all its media, such as brochures, website, etc. The legal basis for this processing is the pursuit of the legitimate interests of the Company, such as the promotion of its products and services to the general public. The photos and videos will be kept until you object to their use. The "Company" may transfer the personal data you provide with this declaration to the partners involved in the implementation of the program/trip for which you have registered. While the photos and videos, if used, are made accessible to an indeterminate number of recipients.
We inform you that under the Regulation you have the following rights. For any question regarding the processing of your personal data by the "Company" or the exercise of any right, you may contact us by sending an email to goactivemetsovo@gmail.com. Finally, you have the right to appeal to the Data Protection Authority (https://www.dpa.gr/el/polites/gkpd).
INFORMATION AND CONSENT TO THE PROCESSING OF PHOTOGRAPHS/VIDEOS
During your participation in the program/activity, photographs and/or videos depicting you may be taken or recorded by Go Active Tours. The material collected may be used in both print and digital formats to promote Go Active Tours' programs and causes on the internet, social media or in newsletters.
You can contact its Data Protection Officer (email: goactivemetsovo@gmail.com) if:
(a) You wish Go Active Tours to stop using the above material to the extent that it concerns you.
(b) You wish to be informed of how Go Active Tours processes the above material (c) You believe that Go Active Tours has used the above material in an inappropriate manner or in a manner that violates this Agreement, or applicable law.
In order for the "Company" to be able to use these photos/videos/voice recordings, we ask you to sign the following consent form:
I expressly consent and give my consent to the "Company" to store, process photos/videos/voice recordings concerning me taken in the context of my participation in the programme/action and to publish them in both print and digital format for the purpose of promoting its activities. The above material is intended for publication on the internet, social media and in information material.
I have the right to be informed if the processing of my personal data is affected in a way that may have an adverse effect on me, and to request at any time the deletion of the data concerning me.
MEANS OF PAYMENT
Payment by credit/debit card: